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Cell cultures are normally shipped live. These cultures have been recovered from frozen state into the appropriate medium and inspected to ensure adequate growth and freedom from contamination before distribution to customers.
Under extraordinary circumstances an exception can be made upon written application to the appropriate repository. The recipient should explain the special reasons why frozen glass ampoules of cell cultures are necessary. The purpose of the public cell repositories is to provide the "seed stock" for cell cultures in the recipient's laboratory. Therefore, cell lines should be cultured, expanded as necessary and frozen down as soon as possible after receipt.
Please note that arrangements can be made to ship large numbers of live cell cultures on a delayed shipping schedule to accommodate limited staffing and cell culture resources.
We do not provide replacements for cell lines distributed as frozen glass ampoules.
Contact: Coriell Customer Service