Ordering Instructions

If you are ordering Stem Cells please click HERE for detailed ordering instructions.

  1. Requirements
  2. Procedure
  3. Address
  4. Fees
  5. Shipping Charges
  6. Shipment of Cell Cultures
  7. Descriptive Data
  8. Request for Citation and Reprint

REQUIREMENTS

Cell cultures are distributed only to qualified professional persons who are associated with recognized research, medical, educational, or industrial organizations engaged in health-related research or health delivery. Before receiving lymphoblast or other human cell cultures, users should read the MINIMUM SAFETY GUIDELINES RECOMMENDED FOR WORKING WITH HUMAN CELL CULTURES. There are two requirements for ordering biomaterials from NIA Aged Cell Repository.

  1. Statement of Research Intent

    • A description of the research to be done with the cell cultures or DNA samples must be provided to the Repository. The information required by the Statement of Research Intent is submitted electronically during the checkout of the order.
    • A declaration if there is to be Shared Use and Secondary Distribution must be provided to the Repository. This declaration is made electronically during the checkout of the order.


  2. An ASSURANCE FORM detailing the terms and conditions of sale must be signed by the principal investigator and the institutional official who can make legal commitments on behalf of the institution. Each principal investigator must have his/her own Assurance Form on file. The Assurance Form (if not already on file) must be submitted by email before an order can be reviewed and approved.

Each order placed with the Repository must be placed electronically using our online catalog system. The Assurance Form can be downloaded during the checkout process or may be obtained by contacting Customer Service (see below)

PROCEDURE

All orders for cell cultures or DNA samples must be submitted using the online catalog. Customers must register online and after their registration has been approved, can add items to their shopping cart from the catalog and checkout. See here for more information. Before requests can be processed, the required information and supporting documentation must be reviewed and approved by the Coriell Order Review Board. If an investigator wishes to order items that do not appear in the catalog, such as DNA on Demand or custom-made 96-well plates of DNA, they are requested to contact the Coriell Cell Repositories before placing the order (see contact information below).

ADDRESS

All purchase orders should be addressed to:


Coriell Cell Repositories
403 Haddon Avenue
Camden, New Jersey 08103
Telephone: 800-752-3805 in the USA
856-757-4848 from other countries
customerservice@coriell.org

FEES

The NIA pricing schedule is available at Pricing Information. Purchasers may arrange to take delivery on these cultures on several different dates. The Repository is designed to provide only seed cultures and will not provide mass cultures of cells.

SHIPPING CHARGES

Shipping charges vary depending upon the mode of shipment requested by the purchaser. Domestic shipments are usually made via Federal Express with a guaranteed second day delivery.

SHIPMENT OF CELL CULTURES

All cell cultures are grown and frozen in antibiotic-free media to aid in the detection and prevention of contamination. Cell cultures in the Repository have been tested and found free of mycoplasma, bacteria, and fungi during characterization, at the time of frozen storage, and after recovery from liquid nitrogen. When an order is approved, a frozen ampule is usually recovered from liquid nitrogen on the following Thursday. The culture is inspected for growth and contamination and the medium is changed on Friday. The following Monday, the culture is inspected, the medium is removed, and the T25 flask is filled with fresh medium, packed and shipped. The flask is enclosed within two watertight plastic envelopes within a styrofoam box in a cardboard mailer to prevent leakage, overheating, or freezing during shipment.

Upon receipt, cell cultures should be placed in an incubator at 37°C for a few hours or overnight without removing any medium to permit recovery from damage which may have occurred during shipment. It is suggested that the recipient store aliquots of cells in early passage in liquid nitrogen as insurance against contamination, artifacts associated with aging, and accidents.

Pertinent suggestions to improve the effectiveness of the Repository are appreciated. Over the past 20 years, 95% of shipments have arrived in satisfactory or better condition.

Cells are not routinely shipped in frozen ampules, because experience has shown much better success in shipping freshly recovered, growing cell cultures.

DESCRIPTIVE DATA

Each shipment includes a packing slip and general information about cell cultures or a listing of DNA concentrations. Specific details for each cell line or DNA sample and pertinent reference citations (if available) can be printed from the Coriell Web Catalog. Search the catalog by using the catalog number.

REQUEST FOR CITATION AND REPRINTS

The Repository requests that the Repository number be cited in publications in which cell cultures or DNA from the NIA Aging Cell Repository are used. The Repository would also appreciate receiving notification of the publication and the citation so that we can associate the sample with the unique publication identifier (PMID) in the web catalog.